Privacy Policy

Effective Date: 30 April 2026

Simplify Home (“Simplify Home”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, retain, and otherwise process personal data when you visit our website, submit an enquiry, request a callback, book a consultation, contact us on WhatsApp, apply for a role, or otherwise interact with us online.

By accessing or using our website, or by submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

our website;
enquiry forms;
callback request forms;
consultation booking requests;
careers forms and job applications;
WhatsApp and email communications initiated through the website;
any other digital interaction made available through our website.

This Privacy Policy applies only to website and website-related interactions. Any project-specific privacy, communication, recording, design, payment, refund, warranty, or execution terms shall be governed separately by signed Quote / COF / Works Contract or other signed project documents, where applicable.

2. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:
A. Information You Provide Directly

full name;
phone number;
email address;
city or project location;
property details;
service interest;
budget range or project requirements, if voluntarily shared;
drawings, layouts, photos, or documents submitted by you;
messages, comments, and responses submitted through forms;
resume, employment history, portfolio, and related details for careers submissions.

b. Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage information such as:

IP address;
browser type;
device type;
operating system;
referring pages;
pages visited;
date and time of visit;
approximate geographic information derived from technical identifiers;
website interaction and usage logs.

C. Information from Third-Party Tools or Platforms

If you contact us through WhatsApp, social media, embedded tools, maps, calendar tools, job forms, or similar third-party services linked from our website, we may receive information you choose to share through those channels, subject also to the privacy policies of those third parties.

3. How We Collect Personal Data

We collect personal data:

when you fill out an enquiry form;
when you request a callback;
when you request a consultation;
when you apply for a role;
when you email or message us;
when you click to contact us through WhatsApp or similar channels;
when you browse and interact with the website;
when you voluntarily provide project-related information to us.

4. Purposes for Which We Use Personal Data

We may use your personal data for the following purposes:

to respond to enquiries and callback requests;
to schedule and manage consultations;
to understand your service requirements;
to assess project suitability and interest;
to communicate with you regarding our services;
to process careers applications and recruitment interest;
to improve website functionality, user experience, and internal operations;
to maintain records of communications and enquiries;
to protect our legal rights and comply with legal obligations;
to prevent misuse, fraud, spam, or security incidents;
to carry out internal analytics, planning, and service improvement.

We will process personal data only for lawful purposes and to the extent reasonably necessary for those purposes.

5. Consent and Communication

Where your consent is the basis for processing, you agree that by submitting your data through our website or other website-linked communication channel, you are voluntarily providing such data for the stated purpose.

By submitting any form or contact request through our website, you expressly authorize Simplify Home and its authorized representatives to contact you through:

phone calls;
WhatsApp;
SMS;
email;
other reasonable communication channels,

for the purpose of responding to your request, sharing relevant information, scheduling meetings or consultations, follow-up communication, recruitment processing, and website-related customer support.

You may withdraw your consent, subject to applicable law and subject to our right to retain and process information where necessary for legal compliance, record-keeping, security, dispute management, or other lawful purposes.

6. If You Choose Not to Provide Data

If you choose not to provide certain personal data, we may be unable to respond to your enquiry, schedule a consultation, process a callback request, review your application, or otherwise provide the requested interaction or support.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve performance, understand user behavior, enhance navigation, remember preferences, and support internal analytics and security functions.

These technologies may collect technical and usage information. You may be able to manage cookie preferences through your browser settings or any cookie-management tools we may make available from time to time. Disabling certain cookies may affect website functionality.

8. Sharing of Personal Data

We do not sell your personal data.

We may share personal data, where reasonably necessary, with:

our employees, consultants, and internal teams;
website hosting, maintenance, analytics, and technology service providers;
communication service providers;
recruitment or HR processing partners, if applicable;
vendors or support partners assisting with enquiry or consultation management;
legal, regulatory, or governmental authorities where required by law;
advisers, auditors, or professional consultants where necessary.

We may also share information where necessary to establish, exercise, or defend legal claims, investigate misuse, enforce our rights, or protect users, staff, systems, or operations.

9. Third-Party Services and External Links

Our website may contain links to third-party websites, platforms, WhatsApp, maps, social media pages, calendar tools, or job tools. We are not responsible for the privacy, security, or content practices of such third-party services. Your use of those platforms is at your own risk and subject to their own terms and privacy policies.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, or as required for:

communication follow-up;
recruitment review;
record-keeping;
legal compliance;
dispute management;
fraud prevention;
internal business and documentation needs.

We may retain some information for a longer period where required by law or where necessary to protect our rights, resolve disputes, maintain service history, or comply with legal or regulatory obligations.

11. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, disclosure, loss, misuse, alteration, or destruction. However, no website, transmission method, or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.

12. Your Rights

Subject to applicable law, you may have the right to:

request access to information about personal data processed by us;
request correction, completion, or updating of inaccurate or incomplete personal data;
request erasure of personal data, where applicable;
withdraw consent where processing is based on consent;
raise a grievance regarding our processing of your personal data;
nominate another person to exercise rights on your behalf, where permitted by law.

To exercise any such rights, please contact us using the details set out below. We may request information reasonably necessary to verify your identity and process your request.

13. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal data from children through this website in any manner not permitted by law. If you believe that a child has submitted personal data to us improperly, please contact us so that we may take appropriate action.

14. Cross-Border Processing

Our website infrastructure, communication tools, or service providers may involve storage, access, or processing of personal data in jurisdictions outside your location, subject to applicable law and reasonable safeguards. By using the website and submitting data, you acknowledge that such processing may occur where necessary for service delivery, technology operations, or support functions.

15. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. Any updated version will be posted on this page with the revised effective date unless otherwise stated. Your continued use of the website after such update constitutes your acknowledgment of the revised Privacy Policy.

16. Contact and Grievance

If you have any questions, requests, or grievances regarding this Privacy Policy or our handling of personal data, you may contact us at:

Simplify Home
Email: info@simplifyhome.in
Support Email: support@simplifyhome.in

Please include sufficient details in your request so that we can review and respond appropriately.