At Simplify Home, every project is planned through a structured design, commercial, and execution process. Since dedicated resources, site visits, design work, vendor coordination, and procurement commitments begin at different stages, cancellation and refund eligibility depends on the stage at which the request is received.
This Policy is a customer-facing summary. The applicable signed Commercial Offer Form, Works Contract, Annexures, and project-specific documents shall prevail in case of any difference or interpretation.
A project may be cancelled within 48 hours of booking, provided that:
In such cases, 100% of the Booking / Design Commencement Payment shall be refundable, after deduction of any actual payment gateway charges, bank charges, or refund-processing charges, if applicable.
If cancellation is requested after 48 hours of booking but before Design Freeze, any refund, if applicable, shall be processed after deducting costs already incurred by Simplify Home, including:
In all such cases, Simplify Home shall retain a minimum of 70% of the Booking / Design Commencement Payment.
Once any of the following has occurred:
no refund shall be payable for the committed scope.
The Client shall remain liable for all amounts already incurred or committed by Simplify Home, including custom manufacturing costs, vendor payments, work already executed, storage charges, demobilization or remobilization costs, taxes, and other applicable project expenses.
The following shall be treated as non-refundable once incurred or committed on the
Client’s behalf:
Once procurement, manufacturing, ordering, or any other irreversible commitment has begun for a particular item, that item cannot be de-scoped, withdrawn, or cancelled except at Simplify Home’s sole discretion.
Where such an exception is approved, it shall be subject to recovery of all committed costs, vendor payments, design effort, handling charges, storage charges, and related losses.
All cancellation requests must be submitted in writing through Simplify Home’s official communication channels:
Email:
support@simplifyhome.in
info@simplifyhome.in
Simplify Home reserves the right to review each cancellation request and determine refund eligibility based on:
A design-led luxury interiors firm built on clarity, craftsmanship, and disciplined turnkey execution.
Design and Build Solutions
Interior Design Consultancy
Project Management Consultancy
+91 99883 81999
hello@simplifyhome.in
8-2-682, 2nd Floor, NVR Square, Road No. 12, Banjara Hills, Hyderabad, Telangana 500028
